Contacting a Patient

If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.

If you would like to send a card, gift or flowers to a patient, the mailing address is:

Patient Name (Patient Room Number)
c/o VA Medical Center
2401 West Main St
Marion, IL 62959

For the location of an inpatient or their phone number, dial the Medical Center at 618-997-5311.

Telephone Care

Please call (618)997-5311 option #6 Monday through Friday (except holidays) 7:30am to 4:30pm

Please contact our telephone care line if you need medical advice, have a question about your medication after hours, weekends, and holidays

• Toll-free 1-800-574-8387 ext 54555 

Schedule an Appointment

To schedule an appointment, please contact our Call Center, or visit My HealtheVet.

Patient Representative

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.

Compensation and Pension

To speak with someone in compensation and pension, call the Medical Center at 618-997-5311 ext 54277 .

Release of Information

If you need to get information from your medical records, please contact our Release of Information Office.

News Media

Members of the news media should contact our Communications Office at (618) 997-5311 ext 54121 .

Webmaster

To report problems with this website, please contact the Webmaster.