Telephone Care

Important: If you feel you have a life threatening emergency, call 911 or your local emergency number or go to the nearest Emergency Room.

What is the Telephone Care Program?

• The TELEPHONE CARE PROGRAM lets you talk to a Registered Nurse who can answer your health care questions or obtain assistance from other health care providers.
• The TCP nurse can determine the seriousness of your health problem and provide you with information on how best to manage your concerns.

When do I call TCP?

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• Call us when you have questions about health problems, medications or upcoming tests.
• During regular office hours (7:30 a.m. - 4:30 p.m.)

(618)997-5311 Option 6

• After regular office hours, evenings, nights, weekends and holidays

  Toll Free 1-800-574-8387  ext 54555

You can also dial: (785) 350-4555 this may be a long distance call depending upon your location.